What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    About the preview of my form

    Asked by bettyMauro on June 09, 2015 at 08:28 PM


    i have make some forms but every time i press the preview a message appears that it says: 

    "form not found, this form is disabled" but i have check that they are enable and i dont know what's going on here..

    I would appreciated if you could help me with that. 

    Thank you

    Page URL:

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    JotForm Support

    Answered by Chriistian on June 09, 2015 at 10:03 PM

    Hi bettyMauro, 

    Thanks for contacting us.


    I checked your account and it seems that your account has been automatically suspended by our system because your forms are suspected to be used for phishing since it contains password fields. Please take note that JotForm does not support membership features such as login forms with passwords. Such forms will be detected phishing and be suspended.


    I have activated your account but I suggest you to remove the password fields from your forms to avoid your account being suspended again.


    Do let us know if you need further assistance.



  • Profile Image

    Answered by bettyMauro on June 10, 2015 at 05:33 AM


    Thank you very much...I didn't know that information.