What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my form is blocked?

    Asked by resco on June 10, 2015 at 05:05 AM

    Dear Sir/Madam

    I am user of Jotform, and today i created a new form to do a survey between my friends to set our next session for succer playing. but unfortunately my account is suspended.

    would u please help me in this regard.

    form address: http://www.jotform.me/form/51602564552452

    I dont publish the form in any website, i just email this link to my friends.

    Regards,

    Nader

    Page URL:
    http://www.jotform.me/form/51602564552452

    survey new form JotForm publish session
  • Profile Image
    JotForm Support

    Answered by Chriistian on June 10, 2015 at 05:10 AM

    Hi resco,

    Thanks for contacting us.

     

    I checked your account and it seems to be automatically suspended because you have forms that are not in English language. JotForm has a tool called Phishing Detector which allows automatic suspension of forms created for  phishing activities. However, this tool is not updated to scan languages other than English, therefore most of the form that are not in English are automatically suspended.

     

    I have activated your account. However, we recommend that you build your forms in English language and use our Language Translator Tool to set them into languages that you want to avoid being automatically suspended again.

     

    If you need further assistance, please feel free to contact us.

     

    Regards.