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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to view Saved Conditions

    Asked by Joeri on June 10, 2015 at 05:29 AM

    Hello,

    I seem to have the same problem in the Conditions Wizard

    However when I click 'Saved conditions', the 'Add new condition' button appears instead (screen is not updated but the button is.) Looping between these two buttons eventually brings me to the saved conditions but only the first 12 conditions are shown.

    My formID is 51583277262358.

     

    Thanks in advance!

    Joeri

  • Profile Image
    JotForm Support

    Answered by Boris on June 10, 2015 at 05:45 AM

    Joeri, please accept our apologies for the inconvenience.

    I have cloned your form, and I have been able to reproduce the issue. I have raised it to our developers, so that they can see what seems to be causing it and fix it.

    I have noticed that the Saved Conditions will appear eventually in your form, if you click the button three or more times. You would click Saved Conditions, it would change to Add New Condition, click it again, and after a few clicks - the Saved Conditions have finally opened.

    We will let you know through this thread if we have any updates regarding the issue.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on June 10, 2015 at 04:23 PM

    Our developers have resolved this issue. I can confirm that the conditions wizard show all the saved conditions.

  • Profile Image

    Answered by JoeriVanderVaet on June 11, 2015 at 05:51 AM

    Thank you very much for the fast resolution!

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    JotForm Support

    Answered by Boris on June 11, 2015 at 06:24 AM

    On behalf of our entire team, you are kindly welcome. We are glad that your issue has been resolved.

    Please don't hesitate to contact us again should you need help with any of your forms, we are happy to assist.