JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Upon checking, there is no form created under this account (email@example.com). Could you please provide us website URL, where your form has embedded, so that we can check that FORM_ID and can move that form to your account.
Let know further, so that we can assist you accordingly. We would be glad to help you in any way.