What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form over quota - need active ASAP

    Asked by Ray Davis  on June 10, 2015 at 12:40 PM

    I love the form and I need to know how we can get more! VERY QUICKLY!



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    Answered by Boris on June 10, 2015 at 01:30 PM

    Hello Ray, and thank you for the kind words.

    It seems that you were using a non-registered guest account when you encountered that issue, as guest accounts are limited to having only 20 submissions per month.

    As you have discovered, registration for a free plan was quick and free, and as you have now registered, it allows you to receive up to 100 regular form submissions per month. This has resolved your submissions count problems, and your forms are active again.

    If you need even more submissions than that, you can always subscribe to a higher pricing plan that supports even more submissions than your current plan.

    Please let us know if you need further assistance, or kindly open a new thread for any other issues you might have with your forms. We will be happy to help.