What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot View Saved Conditions

    Asked by vbts on June 10, 2015 at 12:40 PM

    I am unable to view the saved conditions on a particular form. When I click "Saved Conditions," it just changes the button to "Add New Condition." 

    I am able to view Saved Conditions on all my other forms. What might be causing this problem?

    Thank you for your help!

    Page URL:
    http://www.jotform.us/vbts/Intent_To_Graduate

    Screenshot
    saved cannot view saved conditions
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    JotForm Support

    Answered by Boris on June 10, 2015 at 01:22 PM

    Please accept our sincere apologies for the inconvenience.

    I have cloned your form, and I have been able to reproduce the issue. It has been raised to our developers, so that they can see what is causing it, and fix the problem.

    We will let you know by means of this thread if and when we have any updates regarding the issue.

     

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    JotForm Support

    Answered by david on June 10, 2015 at 04:15 PM

    This should now be resolved.  Please let us know if the issue persists and we will be happy to have another look.