What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am trying to create an account. When i complete the form and click on the button nothing happens.

    Asked by J. Steven Scott  on June 10, 2015 at 02:29 PM

    There are green check marks under my username, and password including the confirmation of the password but not under my email address.

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    JotForm Support

    Answered by david on June 10, 2015 at 03:28 PM


    Try clearing your browsers cache and cookies then attempting to register once again.  I just checked to make sure I could still register accounts and was able to do so without issue:

    I did not see an account registered with you email address so that should not be the issue.

    If it still doesn't allow you to create an account, if possible, try another browser.  If it still does not

    allow you to, let us know and we will see what else we can do.