What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can sub-users on my account share my storage?

    Asked by aanderson5 on June 10, 2015 at 03:06 PM

    Hi,

    I have a Premium plan with three sub-users under my account. Is there a way that the four of us can all share the 10 GB of storage under my main account? Or does each sub-user need to purchase their own paid subscription in order to receive the 10GB?

    Thanks,

    Alison

    my account sub purchase sub-user premium plan
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    JotForm Support

    Answered by jonathan on June 10, 2015 at 04:06 PM

    Hi Alison,

    Actually when you share the form to your sub-users/sub accounts, the form will be using your main account lmits. So make sure the form being used by the sub-users was created on your main account. This way all the features of the main account will be on the form.

    user guide: -How-to-Share-Forms-with-a-Sub-Account-User

    Let us know if you need further clarification.

    Thanks.