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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why can another user see my forms on his account?

    Asked by salmakassaby on June 10, 2015 at 03:56 PM

    another user shared their forms with me, i cloned them to create my own forms. however, now this user has access to my forms, although we have separate accounts.

    please advise

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    Answered by Carina on June 10, 2015 at 05:03 PM

    salmakassaby is a sub-user account which means that it can only create forms inside the main account:

    This also means that the forms you created are actually owned by the main account. 

    If you wish your account to be an independent one you can select account > upgrade > free plan:

    Let us know if we can assist you further.