What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problems with PDF Fillable forms

    Asked by Ignacio Munoz  on June 10, 2015 at 04:29 PM

    Our analysis showed that Jot Form was the best tool available and that’s why we encouraged them to use it. After some testing we are having trouble when we send the PDF Fillable Form, because when we press “Send”  from adobe it fails and shows “Unknown error”. Also, with forms central we were used to tell the clients to upload the pdf so the form central platform uploads the information and organize it and now we can’t do that (Or we haven’t figured it out). We are having trouble right now with this and I need to know how it exactly works son we can keep continue using Jot Form or we are going to have to switch tools.

     

    fillable pdf pdf form
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    JotForm Support

    Answered by Mike on June 10, 2015 at 05:26 PM

    Thank you for contacting us.

    The fillable form is supposed to send the data to your account once it is submitted by the end user (internet connection required). To submit the form user will simple need to click on the Send/Submit button on the PDF file.

    To be able to investigate it further, we will need to check your form. Do you have a form under one of your JotForm accounts? What is the form name/link?