Headers and css disappearing in notifications using spreadsheet widget

  • duqadmin
    Asked on June 10, 2015 at 4:30 PM

    Hi, I used CSS from a forum to help customize my headers on my form and it worked great...

    Headers and css disappearing in notifications using spreadsheet widget Image 1 Screenshot 30

    Now I am getting this in my notifications/submissions, like the CSS was stripped out:

    Headers and css disappearing in notifications using spreadsheet widget Image 2 Screenshot 41

    Any help would be greatly appreciated.

  • jonathan
    Replied on June 10, 2015 at 5:25 PM

    Hi,

    It might not have anything to do with the Spreadsheet or the CSS.

    Please check this user guide on how to workaround on this

    -How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission

    Headers and css disappearing in notifications using spreadsheet widget Image 1 Screenshot 20

     

    Let us know if this did not work.

    Thanks!

     

     

  • duqadmin
    Replied on June 11, 2015 at 8:24 AM

    Hi, this didn't work. Also, I need it to work for the email notifications as well as the PDF version.

  • Carina
    Replied on June 11, 2015 at 11:04 AM

    Unfortunately the CSS is not sent by email/submission, so it is a solution to display the form but not a solution for the submission and emails.

    A workaround might be adding default values to the first row of the spreadsheet and either hide it or format it so it looks like a header:

    Headers and css disappearing in notifications using spreadsheet widget Image 1 Screenshot 20

     

    You can see here the demo form:

    http://form.jotformpro.com/form/51614571744961? 

    Let us know if we can assist you further.   

  • duqadmin
    Replied on June 11, 2015 at 4:07 PM

    Thanks! This should work out.

    Is there a way to re-number the rows so that when I hide Row 1 it doesn't start the next row at 2, but instead at 1?
  • jonathan
    Replied on June 11, 2015 at 5:13 PM

    Since the next question is about a different feature, I have created a separate thread here 

    http://www.jotform.com/answers/586915

    We will attend to it shortly.

    Thanks.