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    Headers and css disappearing in notifications using spreadsheet widget

    Asked by rlzolinas on June 10, 2015 at 04:30 PM

    Hi, I used CSS from a forum to help customize my headers on my form and it worked great...

    Now I am getting this in my notifications/submissions, like the CSS was stripped out:

    Any help would be greatly appreciated.

    Page URL:

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    JotForm Support

    Answered by jonathan on June 10, 2015 at 05:25 PM


    It might not have anything to do with the Spreadsheet or the CSS.

    Please check this user guide on how to workaround on this



    Let us know if this did not work.




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    Answered by rlzolinas on June 11, 2015 at 08:24 AM

    Hi, this didn't work. Also, I need it to work for the email notifications as well as the PDF version.

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    Answered by Carina on June 11, 2015 at 11:04 AM

    Unfortunately the CSS is not sent by email/submission, so it is a solution to display the form but not a solution for the submission and emails.

    A workaround might be adding default values to the first row of the spreadsheet and either hide it or format it so it looks like a header:


    You can see here the demo form:


    Let us know if we can assist you further.   

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    Answered by rlzolinas on June 11, 2015 at 04:07 PM

    Thanks! This should work out.

    Is there a way to re-number the rows so that when I hide Row 1 it doesn't start the next row at 2, but instead at 1?
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    JotForm Support

    Answered by jonathan on June 11, 2015 at 05:13 PM

    Since the next question is about a different feature, I have created a separate thread here 


    We will attend to it shortly.