What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changes to Form from Template Disappeared!!

    Asked by cayleigh on June 10, 2015 at 04:51 PM

    Please help, I've been working on a form for several hours, which I was adapting from the "employee information" template.

    When I just went in to edit it, it has reverted back to the original template, with none of the changes I made, even though I saved many times! Where did my form go? This was almost three hours worth of work, just gone!

    I was just playing around with creating a Zapier "zap" to integrate the form with Trello, could this have been the cause?

    I really hope I can get the form back, thanks.

    form disappeared updates disappeared
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    JotForm Support

    Answered by Mike on June 10, 2015 at 05:48 PM

    Thank you for contacting us.

    I have found the third "employee information" form under a guest account (cookies based account) associated with your IP address. The issue should be fixed now, the form has been moved to your registered cayleigh account.

    If you need any further assistance, please let us know. We will be happy to help.