What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Embed not working

    Asked by monbatbold on June 10, 2015 at 09:42 PM



    We had embedded a form on our site. However, after about 10 test submissions the embed

    went offline. Could you please check this out for us.


    Thank You. 

  • Profile Image
    JotForm Support

    Answered by Charlie on June 11, 2015 at 02:06 AM


    Upon checking your account, your account already reached your SSL submission limits, you have 14 out of 10 SSL submissions per month for "Free" plans. Please check our pricing page for the limits of each plan: http://www.jotform.com/pricing. SSL submissions are form links or embed codes that are using HTTPS:// or HTTPS://secure protocol. You can check this guide to learn more about it: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    When you reach any of your submission limits, your forms will temporarily be disabled. You'll need to upgrade to a higher plan to continue using your forms, OR wait for the counter limits to reset which happens every 1st day of the month.

    I hope this helps.