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    Form embedded on a website not showing when using Internet Explorer

    Asked by shuish on June 11, 2015 at 06:49 AM

    My form displays correctly on Chrome but when on IE it shows for a split second and then disappears.

    I have tried it as a iframe, embed code and Source and still no joy.

    Can anyone please help

    Page URL:
    http://www.williams-selfdrive.co.uk/contact.htm

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    JotForm Support

    Answered by Mike_G on June 11, 2015 at 10:48 AM

    I would like to apologize for the inconvenience this have caused you.

    You mentioned that you have tried embedding the form using the iframe code together with its scripts.

    Could you try re-embedding the form using the iframe code without the scripts?

    It's possible that the scripts on your website and the script of the form creates conflict that is why you're having this issue. 

    I hope this helps. Let us know if you need any further assistance and we will be glad to assist you. Thank you.

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    Answered by shuish on June 11, 2015 at 12:53 PM

    I have tried this but still no form is displayed.

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    JotForm Support

    Answered by BJoanna on June 11, 2015 at 02:50 PM

    I have tested your website in Internet Explorer 8 and your form is working fine.

    I also noticed that you have embedded your form with script code. Did you try with iFrame?

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Which version of Internet Explorer are you using? Did you try to view your website from other computer/IE? 

    You can try to update version of your Internet Explorer to see if that will resolve your issue.

    Hope this will help. Let us know if you need further assistance.