What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Send confirmation email (autoresponder) back to customer

    Asked by martinkingmbnl on June 11, 2015 at 07:32 AM

    Hi,

    I'm switching from Adobe to Jot and would like the customer to receive notification when he/she completes a form.

    They add their email address in one of the fields in the form - this is used to send then a "receipt" of what they have filled in (if that makes sense?).

    I adobe you could select from the email box within the form called "email address"..

     

    So just to be clear - the purpose is to send the customer data that they have completed within their submitted form - not to send an email to me - sort of a receipt for the customer?

     

    can this be achieved

    select email confirmation autoresponder
  • Profile Image
    JotForm Support

    Answered by Boris on June 11, 2015 at 09:12 AM

    Hello, and welcome to JotForm. :)

    Yes, we support this feature, and it is called Creating-a-Form-Autoresponder.
    (More detailed guide can be found here: Notification-Autoresponder-Email-Details)

    You can add Autoresponders by going to Setup & Embed > Emails > Add New Email, and selecting Autoresponder. Please take a look at the guides linked above for details on how to fill out your Autoresponder, and please feel free to contact us anytime if you need help setting it up. We will be happy to assist you.