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    How do I hide empty fields on email notifications

    Asked by nvest on June 11, 2015 at 10:10 AM

    Have tried using the settings option to enable only show filled forms, but whenIU receive the notification all of the fields are still there

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    Answered by Boris on June 11, 2015 at 11:05 AM


    For default Email notifications, you can set up your form to Hide-Empty-Fields-on-Email-Alerts. However, upon taking a look at the form that I think you are trying to change, i can see that you have used the Unlock Data Table button:

    As your email notification has been extensively modified since, it can no longer be locked back by using Lock Data Table button. For this reason, if you wish to utilize the Hide Empty Fields function in your Email notifications, you will need to set up a new Email Notification by following this guide: http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Please let us know if you need further assistance.