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    Thank You message depending on Star Rating

    Asked by spontini on June 11, 2015 at 12:18 PM


    I'm using a form to gather Star Ratings. I'm trying to use the Condition functionality in order to display a different Thank You Message depending on the Star Rating given by the user.

    If they give 3 Stars Rating or Less > Thank you message 1

    if they give a 4 Stars Rating or More > Thank you message 2

    In the "Condition Wizard" I chose IF "Your Rating" IS "Less than" ......I'm stuck here and don't know what to insert...

    Thank for your help.

  • Profile Image
    JotForm Support

    Answered by Charlie on June 11, 2015 at 02:03 PM


    You can directly add a number value on it.

    See screenshot below, in my case, when the rating is equal to "3" or less than, then show this custom thank you message. 

    Save that condition and repeat the process. Add a new condition for the greater than 3 value.

    Here's the list of conditions that I setup.


    I've cloned your form for testing and demo purposes, you can check here how it works: http://form.jotformpro.com/form/51615565780965?. To learn more about conditional logic, you can check this guide: http://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic 

    Do let us know if that helps.


  • Profile Image

    Answered by spontini on June 11, 2015 at 04:10 PM

    Thanks. You Rock!!!!!!!

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    JotForm Support

    Answered by BJoanna on June 11, 2015 at 05:19 PM

    On a behalf of my colleague you're welcome.

    Feel free to contact us if you have any other questions.