Pending PayPal payments

Hello,

I have 3 form submissions with pending PayPal payments. They haven't gone through to our bank. Can you please advise? Is something set up incorrectly?

Thanks!

Please find inside the following link helpful information about pending PayPal payments: http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ.

You can also go ahead and set up to receive paypal pending email alerts. You can enable that option through the Payment field Properties. Do as follows:

1 - From the Payment field, click on the gear, then click on Show Properties, as the figure below:

2 - The Properties screen will pop up, select the Pending Payment E-mail, click Close Settings when done.

I hope this information helps. Let us know if we can further assist you.