- SCMBCAsked on June 11, 2015 at 09:52 PM
I have a form that keeps failing to load completely. In particular, the submit button... which is a HUGE problem. If I open the form to edit and simply hit "Save" it corrects the problem. But I should not have to do this... and it may be costing me submissions. It's an intermittent problem so I can't figure out what is causing it.
- JotForm SupportChriistianAnswered on June 12, 2015 at 03:07 AM
Thanks for contacting us.
Can you try embedding your form using the iFrame embed code below and see if it works?
<iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/51515247626152" frameborder="0" style="width:100%; height:3288px; border:none;" scrolling="no"></iframe>
Do let us know if you need further assistance.
- SCMBCAnswered on June 12, 2015 at 07:58 AM
Thanks for the reply. The iFrame code appears to work. I'll keep an eye on it to make sure the same problem doesn't occur. Thanks again.
- JotForm SupportChriistianAnswered on June 12, 2015 at 10:38 AM
You are welcome. Glad to hear it worked.
If it occurs again, feel free to contact us.