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Full form will not load unless re-saved.Asked by SCMBC on June 11, 2015 at 09:52 PM
I have a form that keeps failing to load completely. In particular, the submit button... which is a HUGE problem. If I open the form to edit and simply hit "Save" it corrects the problem. But I should not have to do this... and it may be costing me submissions. It's an intermittent problem so I can't figure out what is causing it.
Thanks for contacting us.
Can you try embedding your form using the iFrame embed code below and see if it works?
<iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/51515247626152" frameborder="0" style="width:100%; height:3288px; border:none;" scrolling="no"></iframe>
Do let us know if you need further assistance.
Thanks for the reply. The iFrame code appears to work. I'll keep an eye on it to make sure the same problem doesn't occur. Thanks again.
You are welcome. Glad to hear it worked.
If it occurs again, feel free to contact us.