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    Fillable PDF form submitted shows blank

    Asked by mattrossdickson on June 12, 2015 at 05:45 AM

    Hi, Ive downloaded a PDF from Jotform. Filled out he form. The form has been submitted but comes back blanks and doesnt resemble the original PDF?





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    JotForm Support

    Answered by Jan on June 12, 2015 at 10:09 AM

    If I understand you correctly, you downloaded a fillable PDF form and then you filled it out then submit but the submission is blank, am I right?

    Unfortunately I wasn't able to replicate your issue. I cloned your form and downloaded it as a fillable PDF form. I opened it through Adobe Reader 9. I filled it out and submitted the form.

    This is what it shows on the submissions area.

    By the way, your form does not have a "Submit" button. Please add a "Submit" button and then create a fillable PDF form again.

    If the issue persist, let us know. May I know what PDF program are you using to open the downloaded PDF file? Also, what operating system are you using? Thank you.