What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by dougopxl on June 12, 2015 at 10:19 AM

    I'd like to create a dynamic relational database from the jotforms that are submitted. 

    My concern is that if I go to update a submission once it's in JotForm, that the resubmission will automatically update the field in the integrated database associated with that record.



    Am I better off integrating with something like Salesforce or InfusionSoft? Will a jotform edit and resubmit automatically update the field in either of those CRMs?



    Am I better off using Boomi or Zapier?




    Doug Marlowe 


  • Profile Image
    JotForm Support

    Answered by david on June 12, 2015 at 11:40 AM


    I believe most of our integrations are only triggered upon first submission.  They are not triggered when editing submissions.  As for the which integration would be best for you, that comes down to personal preference.  I would say to use whichever suits your needs best.  A resubmit should not overwrite your data in any of the integrations.

    If you have any further questions, let us know and we will be happy to help.