What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    FormsCentral Exporter not downloading, getting the "Windows protected your pc" error.

    Asked by martinkingmbnl on June 12, 2015 at 01:03 PM

    I'm trying to import forms and data via the import wizard - I'm getting an error (please see attached screen print). Error looks like a screen print which states "Windows protected your PC" I am unable to click on the two options which are "run anyway" and "Don't Run". I need to import a number of live forms for next week - would really appreciate some help.



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    JotForm Support

    Answered by BDAVID on June 12, 2015 at 02:12 PM

    Thanks for letting us know about this, we have received a few reports today about same error,  our developers are aware of this issue, you will be notified via this thread when this gets fixed.

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    JotForm Support Manager

    Answered by Jeanette on June 12, 2015 at 03:54 PM

    Our developers have informed us that the issue was resolved, please download the app again.

    Let us know if the problem continues in your end.