What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why won't my calculator work in form embed in my WordPress site?

    Asked by docstoc on June 12, 2015 at 01:17 PM

    I've created an HTML page for testing purposes, and it looks fine when published, but when I put the code into WordPress and preview it, the calculator either doesn't show up or is just a green bar. See screenshots below. 

    HTML Preview: 

    WordPress:

     

    Page URL:
    OnaprivatepreviewpageinWPengine.

    site won't in JotForm uploads height preview
  • Profile Image
    JotForm Support

    Answered by BDAVID on June 12, 2015 at 02:26 PM

    Can you share with us the direct link of the page where your jotform is embedded? Meanwhile, I would recommend you to embed your form using the iFrame code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Once you get the iFrame code, before embedding it in your site, paste it in an text editor like the WordPad:

    Copy the iFrame part only and embed it in your site. Let us know what happens, we will be glad to assist you.

     

  • Profile Image

    Answered by docstoc on June 15, 2015 at 07:46 PM

    Thanks for the help, BDAVID. Unfortunately, it's a corporate site with private previews, so I'm unable to give access to third parties. 

    I tried your method and only embedded the iFrame code, but this leaves the page blank. When I highlight the area, it looks like something is embedded, but no content shows. See screenshot for visual: 

    Thanks again for the help.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on June 16, 2015 at 12:28 AM

    Hello docstoc,

    Please be noted that you can also adjust the height of the iFrame by changing the height attribute of the iFrame embed code. 

    Please use the following iFrame embed code and see if that solves your problem:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/51616167735156" frameborder="0" style="width:100%; height:210px; border:none;" scrolling="no"></iframe>

    Do get back to us if the issue persists.

    Thank you!