What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Wrong form in form designer

    Asked by CEO Prime Call Colombia on June 12, 2015 at 01:55 PM

    Theres is a error in the designer module, it shows me a different form that the form i'm trying to edit.

    Please Please answer me, and if You can please fix it.

    Page URL:
    http://www.jotformz.com//?formID=51137427821957#design

    form designer
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    JotForm Support

    Answered by Mike on June 12, 2015 at 03:02 PM

    Thank you for contacting us.

    I was not able to reproduce the issue in form designer. Please note that form designer also shows conditionally hidden fields, so the form might be a bit different in editor (show all fields).

    The issue might be also related to your website session. You can try to log out from your JotForm account and then log in back.

    Please feel free to contact us if you need any further assistance. We will be happy to help.