What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
After making some tests using a cloned version of your form, I was able to see that when the text area is shrunk it loses the wrapping ability.
Let me pass this along to our development team so they can check it out.
We'll inform you here when we have any news regarding this matter.
Thank you for reporting this. It's fixed.
If you need any further help, please let us know.