What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Autosuspended: Form is disabled

    Asked by dtox129 on June 13, 2015 at 03:05 AM

    Hi team,

     

    Unable to view my form. getting error . please find below screenshot  for more reference ...

    Screenshot
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    JotForm Support

    Answered by Jan on June 13, 2015 at 12:31 PM

    Your account status is autosuspended. Your form is asking sensitive information like login credentials or asking for a password. This is a violation of our terms of use.

    Actually, if you have a word ("password") on your forms, it will be automatically suspended by our phishing detector tool.

    I will re-activate your account but you need to immediately delete the field that is asking for password or you can delete the whole form. Your account might be suspended again if you don't do this immediately.

    Thank you.

  • Profile Image

    Answered by Şener on March 27, 2017 at 04:29 AM

    please help. The same problem. Password is not required in the form. I do not think it is a rule violation in the form
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    JotForm Support

    Answered by John_Benson on March 27, 2017 at 04:47 AM

    I have moved your issue to a new thread: https://www.jotform.com/answers/1102945. Please wait for our response shortly. 

    Thank you.