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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Calculated value doesn't show in email

    Asked by orenjiesign on June 13, 2015 at 05:26 AM

    Hello JotformTeam

    i use this form to help my potential customer to pre calculate their catering.

    Unfortunately i didn't find y way to show them on the mail they are receiving the amount of the calculation.

    Can you help ?

     

    Screenshots here:

    https://www.dropbox.com/s/jhrkc6e1u2pzg6a/1.png?dl=0

    https://www.dropbox.com/s/g6db4is4ctd3lq6/2.png?dl=0

    https://www.dropbox.com/s/p6m8mn01uotu1l8/3.png?dl=0

     

     

    Thank you

    Page URL:
    http://www.jotform.com//?formID=43595597478982

    Calculated Value
  • Profile Image
    JotForm Support

    Answered by Welvin on June 13, 2015 at 05:30 PM

    Looks like you've made a few changes in the form. The best way to fix this would be to re-create your form notification email.

    Delete the existing settings: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.

    Re-create it aftrr: http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Let us know if you need further assistance.

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on June 13, 2015 at 06:43 PM

    This thread is opened up again, but I don't see your reply here. If you have replied through email then something had happened, causing your reply not to appear here.

    Please access this thread instead. Here's the link: http://www.jotform.com/answers/587817.

    Thanks