What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to renew Subscription Expired using Paypal

    Asked by cidadeinfo on June 13, 2015 at 11:30 AM


    no meu account aparecer EXPIRED, oque se trata? Vocês não pegar a fatura automaticamente pela PAYPAL?


    René Kopp

    Page URL:

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    JotForm Support

    Answered by jonathan on June 13, 2015 at 06:27 PM


    Your PREMIUM subscription cidadeinfo had already expired and was downgraded back to Starter/FREE plan as of date June 13, 2015.

    You can upgrade back again the subscription to the paid plan by following the steps on the user guide:




    Hope this help. Let us know if you need further assistance.