How to renew Subscription Expired using Paypal

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    cidadeinfo
    Asked on June 13, 2015 at 11:30 AM

    olá,

    no meu account aparecer EXPIRED, oque se trata? Vocês não pegar a fatura automaticamente pela PAYPAL?

    atenciosamente

    René Kopp

  • Profile Image
    jonathan
    Answered on June 13, 2015 at 06:27 PM

    Hi,

    Your PREMIUM subscription cidadeinfo had already expired and was downgraded back to Starter/FREE plan as of date June 13, 2015.

    You can upgrade back again the subscription to the paid plan by following the steps on the user guide:

    https://www.jotform.com/help/331-How-to-upgrade-my-account

     

     

    Hope this help. Let us know if you need further assistance.

    Thanks.