How to set up Email notifications

  • Profile Image
    Asked on June 14, 2015 at 03:21 AM

    I didn't know how to set up the "Emails" section. I didn't know I had to. I tried earlier and changed a few things--because I didn't know that info would go to me or the sender using my contact form. A little explanation to not touch anything in that section would have saved me so many hours. It mentions that it has to do with notifications, but not that it is essential to click NEXT through those pages for emails to show up.




    I thought I was done


    Please help by telling me how to get this to show up on my mobile phone. It's an iphone 4s.



  • Profile Image
    Answered on June 14, 2015 at 05:15 AM

    Glorious solution!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!



    After 4 horrible hours of trying to get emails to show up, then finding my form wouldn't show up on my mobile phone half the time I found a solution------I used the contact form by Best Web Soft.


    A few minutes of easy setup and --boom! Emails go through through both PC and mobile.


    Thank you BWS!

  • Profile Image
    Answered on June 14, 2015 at 01:25 PM

    I would like to apologize for the inconvenience this have caused you. 

    There are two types of email you can set up with JotForm. 

    1. Email Notification or Notifier

    2. AutoResponder

    Email Notification is the one you received when a form submitter submits your form. 

    AutoResponder, on the other hand, is the email your form submitter receives after making a submission. 

    You can click "Add New Email" button to create new Notifier and/or AutoResponder

    For the Email Notification: 

    You need to place your email address on the Recipient E-mail field, so every time your form is submitted you will receive an email notification on that email address.

    For AutoResponder: 

    For more information about the details of the Notification email and AutoResponder, you can check this guide: Notification-Autoresponder-Email-Details

    In addition to that, you might want to check these guides also: 



    Thank you.