my picture upload does't work

  • Profile Image
    Asked on November 24, 2011 at 02:31 PM

    i used 10240 kb for the picture upload and i changed it over and over....higher : 102400 and lower: 1024

    it does't work....turning and turning....nothing happened...need help....please

  • Profile Image
    Answered on November 24, 2011 at 04:51 PM


    First off, thanks for using JotForm. I've cloned your form and made some test submissions. I wasn't able to replicate the said issue. I've succefully uploaded a small file and a larger one. Sometime it takes a little bit longer to upload a picture. Can you please try to upload a picture using a different browser? 

    If this still doesn't work, feel free to contact us. So we can investigate further.