When I log in it tells me I have submissions but when I got into the submissions areas is says No Results

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    John Guest
    Asked on November 24, 2011 at 03:40 PM

    Urget... I upgraded 17/11/11 as prompted to do so by JOT. I have some very annoyed clients. I can see I have 14 submissions waiting but no spreadsheet is available etc. Please help me.

    Regards John Guest

     

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    fxr
    Answered on November 24, 2011 at 03:53 PM

    If these submissions are from secure forms, please log in to your account at https://secure.jotform.com and check for your submissions there.

    Occasionally, secure submissions can take a little bit to replicate onto www.jotform.com from https://secure.jotform.com

    Let us know if you still arent able to access your submissions from there. 

    Thanks.

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    johnguest
    Answered on November 24, 2011 at 07:06 PM

    Thanks heaps...all OK!