Can't see entire PayPal payment form on iPhone

  • Profile Image
    ctransport
    Asked on June 14, 2015 at 02:06 PM

    This JotForm which is embedded in Weebly, has a PalPay Pro widget in the last step. I need it to be able to the following:

     

    I need the entire payment form to be viewable on a smartphone, currently its not entirely viewable on an iPhone (see attached screenshot)  & the billing address option for credit card payment to not appear

     

    thanks!

  • Profile Image
    jonathan
    Answered on June 14, 2015 at 04:45 PM

    When I checked your embedded jotform http://www.jotformpro.com/form/51371269594968

    I found that the payment integration is not yet properly configured on the form. (see screen below)

     

    You first need to complete the settings of the Paypal Pro integration before you can properly use it on the form.

    Then, to make the form mobile responsive, follow this user guide also

    user guide: -How-to-make-Forms-Mobile-Responsive

    Adding the Mobile Responsive Widget to your form will also handle its responsiveness when being viewed in mobile browsers.

    link: http://widgets.jotform.com/widget/mobile_responsive

     

    Please try first the updates I suggested. Let us know if issue remains even after doing all these already.

    Thanks.