The designer is not working

  • Profile Image
    Asked on June 14, 2015 at 02:35 PM

    I have been using this for years and have never had any issues. I needed to create other forms, and the designer and the themes are not working. When I click on it, it pulls it up as if it is loading and then it stays like that and does not change. If I refresh the page, it only brings me back to my plain form. I need to know what is going on. I tried this on different browsers and computers so it is not on my end. Please let me know when this is going to be fixed. 

  • Profile Image
    Answered on June 14, 2015 at 03:26 PM

    Hi there;

             Apologizes for this issue you're having. Could you please try to Clear your browser's cache and cookies, and then try again. Let us know, if you still having issues on this, we would be happy to assist you further.