Since a few days the fromular emails are sent multiple times with a delay of a few hours.

  • Profile Image
    tho0910
    Asked on June 14, 2015 at 03:25 PM

    The email that will be sent, when a customer fills out the formular, will be send multiple times with a delay of 3-4 hours. This happens since friday the 12th of June.

  • Profile Image
    jonathan
    Answered on June 14, 2015 at 05:37 PM

    Please try refreshing first also the Notification Email setup on your jotform http://www.jotformeu.com/form/40241378481352

    You can do this by 

    #1. Delete the existing Notification

     

    #2. ADDnew Notification Email.

     

    You can test submit again the form after setting up the new Notifier.

    Let us know if the issue still persist even after doing this already.

     

    Thanks.