What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi, I tried to create a fillable pdf form of a form I'd already created but I keep getting an error message.

    Asked by karmafitness on June 15, 2015 at 01:02 AM
    This is the error message that I receive:
    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <Message>Access Denied</Message>
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    JotForm Support

    Answered by Chriistian on June 15, 2015 at 02:46 AM

    Hi karmafitness, 

    Thanks for contacting us.


    I cloned your form (Form ID - 51648215820857) and was able to replicate the issue. I will escalate this issue to our development team. We will update you on this thread as soon as this is fixed.



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    Answered by NonRxTeam on June 15, 2015 at 02:46 AM

    I just had the same issue.

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    JotForm Support

    Answered by mustafa on June 15, 2015 at 03:41 AM


    There happened a temporary problem while importing. You should be able to generate your PDF form now, apologize for the inconvenience.