What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Not Found, form is disabled?

    Asked by Clashibot on June 15, 2015 at 10:29 AM

    as title i created some form but eventually it has been disabled, that is so sad i spent a lot of time on it. please help.

    Page URL:
    https://www.facebook.com/clashibot/app_203351739677351

    Screenshot
    form is disabled
  • Profile Image

    Answered by Syed on June 15, 2015 at 10:48 AM

    Hi there;

             Apologizes for this issue you're having. Our Phishing Detector has been disabled your form automatically. From now on, I have re-activated your account and white-listed your form. You should good to go now. Please do let us know, if you still having issues on this, we would be happy to help you further.

     

    Thankyou,

  • Profile Image

    Answered by Clashibot on June 15, 2015 at 01:02 PM

    Thank you sooo much, u guys are always so helpful! every time every single question i ever had would be solved by u guys in very short time! love to be with jotform because of u guys! thanks!

  • Profile Image

    Answered by Syed on June 15, 2015 at 01:03 PM

    You're welcome. Do get back to us, if you need further assistance in any regards.

     

    Thankyou,

  • Profile Image

    Answered by Clashibot on June 15, 2015 at 01:33 PM

    anyway will the system detect wrongly again? what should i do to avoid the mis-detection? to not get disabled again, please advice, thanks!

  • Profile Image

    Answered by Syed on June 15, 2015 at 01:39 PM

    Hi there;

                Phishing Detector disables form, when it find Login fields like, Username or Password. As JotForm don't allow users to create such forms. I have reviewed your account, and it seems that everything is fine. Furthermore, I suggest you to review our Terms regarding Phishing Detection to avoid this in future.

    Hope this information helps. Please let us know, if you need further assistance.

     

    Thankyou,

  • Profile Image

    Answered by Clashibot on June 15, 2015 at 01:44 PM

    you are very helpful, thanks!