Unable to log in

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    amber 
    Asked on June 15, 2015 at 11:47 AM

    Hi, trying to log in with my regular login and password (which goes in automatically) but says it's not correct.  Please assist.  Thank you ~ Amber

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    Jan
    Answered on June 15, 2015 at 12:29 PM

    Please make sure that you are using the correct login credentials. You can also clear your browser cache and then please try to log in again. If it is still the same then please try resetting your password.

    Click the "Login" at the top right. Then click the "Forgot Password" link.

    Put your account email or username on the field then click the "Send Reset Instructions" button.

    If you're still having trouble logging in, let us know so we can further help you. Thank you.