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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I don't get some of my forms...

    Asked by ywamepjcomm on June 15, 2015 at 01:03 PM

    In some of our forms, we get the forms in our email, but other we don't (same form, same email)...

    Thank you

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    JotForm Support

    Answered by Aury on June 15, 2015 at 01:24 PM

    If I understand correctly, you are referring to the submissions received via email?

    If this is the case, please try to remove your email address from the bounce list, please take a look at this helpful guide: http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list.

    You might be interested in the following guide:




    Let us know if we can further assist you.