PDF inside of PDF Embedder widget is not loaded properly

  • training182
    Asked on June 15, 2015 at 1:24 PM

    I uploaded a PDF and give it a rule to show up when a specific option is chosen from a drop down. It looks fine on the build side of things, but when I got to test the form, the document doesn't appear.

     

    Jotform Thread 589014 Screenshot
    Page URL: https://secure.jotform.co/form/51124596654863
  • BJoanna
    Replied on June 15, 2015 at 2:43 PM

    I have tested your form and I was able to reproduce mentioned problem.

    After that I cloned your form and noticed that you are using PDF Embedder widget. 

    This is happening because your form is secure and  URL of PDF that you have added inside to your PDF Embedder widget is not secure. 

    PDF inside of PDF Embedder widget is not loaded properly Image 1 Screenshot 20

    You need to make your PDF URL to be secure (https) as well in order to be shown inside of you form. 

    Or in case that you want to use http PDF URL you can make your form to be non-secure and PDF will be shown inside of your form.

    Hope this will help. Let us know if you need further assistance.