What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I import only new responses in an existing form?

    Asked by baldwinandlyons on June 15, 2015 at 01:28 PM
    I tried selecting only one form to import, and I never got a confirmation email that the import had been completed. I checked the form in My Forms and the new responses are not there.
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    JotForm Support

    Answered by Charlie on June 15, 2015 at 01:40 PM

    Hi,

    Have you tried the option "Update previous imported forms"?

     

    If you made extensive changes on the form like adding new fields, it's possible that the data structure of the responses does not match the newly updated form that you have.

    You can try making a clean import instead. Or you can also try manually importing the responses by following method 2 guide here: http://www.jotform.com/help/309-How-to-Migrate-Form-Data-from-Adobe-FormsCentral-to-JotForm.

    Let us know if this works for you.

     

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    Answered by baldwinandlyons on June 15, 2015 at 02:23 PM

    This ticket is about using the "Update previous imported forms" option. I tried using it to import one form, and it never notified me that it was imported, and the new responses are not in Jotform.

    The JotForm version of the form has one additional HTML text area that I am using as a header. That is the only difference between the forms.

    We have too many forms to do the manual process.

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    JotForm Support

    Answered by david on June 15, 2015 at 03:47 PM

    Try doing the full import for that specific form to see if everything will come through.  I suspect the changes made to your form are what is not allowing for the data to import properly.  If the full import comes through, try updating your other form but with the added HTML field removed.  If both of those do not work, let us know and we will forward this to our development team to have a closer look.