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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Survey page breaks are incorrect in PDF version

    Asked by Kiersten Stark  on June 15, 2015 at 01:35 PM

    Some of the people taking our survey would prefer to get a paper copy of it, but when I click on "Create PDF", the page breaks are in the wrong locations, so the printed version doesn't look like the digital version.  Can you help me with this?  Our survey is active right now, so I cloned it and below is the URL to the cloned version.  Thank you!



    Page URL:

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    JotForm Support

    Answered by Mike on June 15, 2015 at 03:13 PM

    Thank you for contacting us.

    It seems that 'Include page breaks' option for PDF forms does not honor form Page Break elements. Mentioned option is simply adding the A4 page breaks automatically (by ignoring the form page breaks). I have forwarded a ticket about this issue to our Development Team.

    In the meantime, you might consider using the Print Form button on a blank form.

    For example, you can print it into a PDF file with a Google Chrome browser.

    We will let you know if we have any updates.

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    JotForm Support

    Answered by mustafa on July 09, 2015 at 09:12 AM


    That is because page height of PDF forms are not equal to height of web forms, calculations differ too much indeed while putting fields.