File download links not working on FormsCentral imported submissions

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    asvargasr
    Asked on June 15, 2015 at 04:32 PM

    El formulario de form center contine archivos adjuntos, los cuales no se descargan, marca error, como puedo descargarlos?

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    Mike
    Answered on June 15, 2015 at 05:41 PM

    Thank you for contacting us.

    I was able to reproduce the issue with unavailable files on FormsCentral imported submissions. Now it has been escalated to our Development Team.

    We will keep you updated via this thread.

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    ceren
    Answered on June 16, 2015 at 03:40 AM

    Hello,

    I'm sorry for the inconveniences you might have experienced. There is a time limit on Adobe FormsCentral for downloading attachments. It's the main reason that your file attachments are failed. If you can send a new migration request using "update" option, it will create a new session and start to upload your attachments.

    Thank you for your understanding.

    If you need further assistance please let us know.