Not receiving password reset email

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    Joel McMillen 
    Asked on June 15, 2015 at 06:09 PM

    Hello -


    I recently finished importing about 50 Adobe Forms into JotForm.  I tried to access my account but did not have the right password.  Trying to reset the account was not generating an email as stated.


    Please advise.



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    Answered on June 15, 2015 at 06:33 PM

    Your account username is: computersupport445, and the email address used on the account is:, the email with the password reset instructions will be sent there.

    Have you checked your spam folder? Please try again, if does not work, we will provide you a temporary password.