JorForm site freezing in all browsers

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    truenorth99
    Asked on June 15, 2015 at 06:59 PM

    I love the concept of Jotform and just signed up, but the site is continually freezing on me. I can even access forms already created because the site just quites working. I've tried chrome, firefox and safari. same on each browser. Yet my other sites online seem to be working fine. Was there a particular issue today, or is the problem on my end?

    Thanks,

    Brad

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    Aury
    Answered on June 15, 2015 at 07:44 PM

    Hello Brad,

    If I understand correctly, the issue is with the JotForm website, that continually freezes in any of your browsers, if this is the case, can you please let us know how long this situation is happening? or is this just today? as we have not received reports about this malfuntioning.

    I suggest you try to clear your forms cache here you are the guide: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache.

    Let us know if the problem persist so we check what's causing this from your end.