My account has dissappeared

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    ben mccomb
    Asked on November 24, 2011 at 11:33 PM

    Hi There,


    I have been using Jot for  for the last month and today my account has gone, I was using it and then tried to preview which would not work so I closed the page and reopened it but then it did not recognise my username or password.


    Please help I have a month of work in the form I was working on.

    What can I do?




  • Profile Image
    Answered on November 25, 2011 at 12:42 AM

    You actually did not register for a JotForm account since we only found a Guest account linked to your email address To convert this to a Free account, please follow the steps described here:

    Let us know if you need further assistance.