How can I make an inputed hyperlink clickable

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    Asked on June 16, 2015 at 01:18 AM

    Our clients have to submit hyperlinks on some our forms.

    We would like to be able to access the hyperlink from the entry on the form.

    We can't do that at the moment.  

    When we receive a submission and hover over the hyperlink it doesn't do anything just remains as text.

    Can you help please??

    Many thanks


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    Answered on June 16, 2015 at 05:42 AM

    Hello Lisa.

    At this time, I'm afraid that we are not making the field entries clickable, as most of the time they do not contain any links. If you wish to have hyperlinks automatically added, you may want to use our HTML-Table-Listing-Report feature.

    All links are automatically made clickable in the HTML Table Listing Report, due to the way it was designed. You can choose which fields you would like to appear on your report, and an example of such a feature can be seen here:

    Please let us know if you need further assistance.

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    Answered on June 16, 2015 at 11:17 PM

    Hi Boris,


    That's easily done.  Thank you.  But it is complicated because my boss views the submissions via a hyperlink I have set up in the email notification section of the form and then completes his review via the edit button also on the email notification.

    He doesn't have time to log into Jotform to create a report.  He often has to immediately respond to the submission, so therefore needs access to the hyperlink easily.

    Will you be working on accessing hyperlinks from the submissions in the future.

    Many thanks


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    Answered on June 17, 2015 at 02:48 AM

    Hi Lisa,

    Have you tried converting the "other" field or the input field for hyperlinks using plain text box?

    Here's an example:

    1. I added a radio button (Yes & No) for question 2.1. I then added a text box named "Hyperlink 1".

    2. In conditional wizard, if "Yes" is selected, then show "Hyperlink 1" text box.

    3. In my test submission, the text boxes can handle hyperlinks, and in submission pages, it will show as clickable:


    I hope that helps.

    Thank you.

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    Answered on June 23, 2015 at 01:59 AM

    Hello Charlie,

    Thanks so much.  That works!!  So easy..I am loving Jotform!!  But.....when I go to edit the submission, as I have to do with our Marketing Material Review register, the hyperlinks are not active.

    Any suggestions for that??

    Many thanks once again



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    Answered on June 23, 2015 at 06:08 AM

    The hyperlinks are not active in the Edit Submission page because they are made editable. The intended behavior when editing a submission is that you can click into the textbox with links, and type further into the field (edit the link that was entered).

    It cannot be both clickable in the editing sense, and clickable as a link, because it couldn't know when you were clicking on it in order to edit the field, and when you wanted to just follow the link. The Edit Submission page always assumes that you would like to edit the link, which is why the links are not active while editing.


    I have managed to come up with a solution to this problem for you Lisa, but it turned out to be quite involved to set it up. For each input box where you expect your users to insert a link, you will have to add another Text Box field and make it hidden, and another Text field that will display the actual link.

    I have made a demo form of it here:

    You will not the Name of the hidden field.

    And use it in the Text field.

    After doing this, all we need now is to set up Conditional Logic to the form to update a field value based on another field.

    This is where I've noticed the volatile nature of this method, as once the Condition is created, you can not edit that condition anymore - editing will break the condition. So if you want to modify the rule, you would have to remove it and create a new one by exactly following the steps as outlined and numbered in the last image above.

    I do not see any easy way to make a link clickable while you are editing the submission Lisa, but this workaround might satisfy your needs. Sorry that it is a little complex to set up.