What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My forms are disabled

    Asked by Mehrrang on June 16, 2015 at 05:34 AM

    a few days before my forms were disable and an email received which is says answer to 3 question.

    I answer them but still, my forms are disable.

    what can I do

     

    Best Regards 

    Mehrrang

    My Forms
  • Profile Image
    JotForm Support

    Answered by Kiran on June 16, 2015 at 09:39 AM

    As I check your account, I am able to access your JotForms without any issue now.

     

    It seems that your account was auto-suspended due to the form made in Arabic language. Our language translation tool is not updated to scan some languages such as Arabic, French, etc. So, the forms made in these languages are automatically suspended. To avoid the automatic suspension on such forms, we recommend you to build your forms in English and then use our language translation tool to display it in French by default. Please refer to the following guide that can help you in avoiding the automatic suspension of your account.

    https://www.jotform.com/help/298-How-to-make-your-forms-multilingual

    Hope this information helps. Please get back to us if you need any further assistance. We will be happy to help.