- HubertAsked on June 16, 2015 at 05:55 AM
I tried to link ZOHO and JOTFORM, but JOTFORM doesn't recognize my ZOHO password and username.
Am I the only one to have this problem?
JOTFORM also answers me my 'Authentification Token' but i don't know where to find this information.
Thanks in advance for your answer.
- JotForm SupportJanAnswered on June 16, 2015 at 09:57 AM
Are you able to log in using that credentials to http://www.zoho.com/crm/? What kind of plan do you have with Zoho?
You can integrate Zoho to JotForm by using the username & password OR by using an Authentication Token. You can get the token from this page (https://accounts.zoho.com/static/index.jsp?serviceurl=%2Fu%2Fh#setting/authtoken) once you are logged in to Zoho.
Hope this helps. Thank you.
- HubertdubathAnswered on June 16, 2015 at 10:11 AM
Thanks for your quick reply.
I found the solution. The integration doesn't work with the username & password, but il works with the username & Auth Token. I use the following page to understand how to get the Auth Token from ZOHO.
- JotForm SupportJanAnswered on June 16, 2015 at 11:30 AM
Thank you for updating us and sharing this information. We'll take note of the URL provided for future reference. Let us know if you need any help. Thank you again.