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  • Profile Image

    My form look different in web browser (and show hidden fields)

    Asked by MagicBaloon on June 16, 2015 at 06:23 AM

    This is the form (that works until few days ago)...


    and how now looks like ...


    nothing was changed in the source ...

    ONE point the web page is not published online... 

    Thanks for your help !


    PS: the form is the 50942456008353


  • Profile Image
    JotForm Support

    Answered by david on June 16, 2015 at 11:44 AM


    Your screenshots look like they did not come through completely.  Since I cannot see the differences in your form, I am not quite sure what changes were made.  This is what the form looks like on my end:

    Nothing appears to be out of sorts.  The only hidden field in your form is indeed hidden as well.

    You can always revert your form back to a previously saved state using your revision history:


    If the version you are looking for is not in your history, let us know a bit more detail about what is wrong with your form and we will be happy to help you adjust it.

  • Profile Image

    Answered by MagicBaloon on June 16, 2015 at 02:52 PM

    it's seems that if the html is checked not on-line the form is not deployed correctly.

    I check the html reading it from my disk to see if all is correct: doing this the form is not corrected displayed. If I load the same html page on the web server all look ok ...


    The strange thing is that this is "new" from 7 days (more or less) before all was ok on and off line ... 

  • Profile Image
    JotForm Support

    Answered by david on June 16, 2015 at 03:20 PM

    The form should not work offline.  Our forms are setup to function only with a connection.  If you are trying to load your form offline, it will only load if there is a cached version of the form available to load.  None of the submission functionality will work offline either.

  • Profile Image

    Answered by MagicBaloon on July 04, 2015 at 11:07 AM

    Ok understand. 


    Thanks !